YOUR ACCOUNT, YOUR CHOICE
Delete your
Unhurried account.
You can request deletion without reinstalling the app.
Email dev@fastsailtech.com with the subject “Delete my Unhurried account”. Please identify the email address used for Unhurried, including an Apple private-relay address if that is what your account uses.
Request account deletionThe button opens your email app. If it does not open, send the request directly to dev@fastsailtech.com.
What happens next
FastSail Technologies LLC will review the request, verify that you own the account and confirm the next steps and expected completion time by email. We will confirm when deletion is complete and explain any information that must be retained. We will never ask for your password, a sign-in code or full payment-card details. You do not need to buy anything or reinstall the app to make a request.
Delete within the app
You can also open Account and sync and use Delete account. The app requires a connection and may ask you to sign in again before confirming. The in-app deletion option remains available independently of this email route.
What is deleted
Deletion removes the account profile, authentication records, synced practice and ambient-listening records, saved account data and account-to-billing mappings from our active service. Account data from guest history you previously imported is included. The app clears the deleted account’s local records, downloads and offline permissions when its cleanup runs.
What may remain
Minimal internal identifiers and deletion receipts are retained to prevent old sync records from recreating a deleted account. Provider cleanup may complete separately. Store transaction records follow the stores’ requirements. A separate guest profile, copies you exported elsewhere and data on an offline device are not automatically erased by a server request. Support, security and any backup records may be retained for a necessary operational or legal purpose; we will explain applicable retention when handling your request. See the privacy notice.
Subscriptions are separate
Deleting your Unhurried account does not cancel an Apple or Google subscription. Manage cancellation through the store account used to subscribe. Cancellation is not a prerequisite for requesting account deletion.
Need another kind of data help?
Use the same email address to request access, correction or deletion of particular data, or to ask for help identifying your account. Clearly say what you would like us to do.